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FAQs
*individually for PlatinumPlatinum has become one of the most popular options for wedding rings because it's hard-wearing and extremely attractive. It's a wonderful alternative to white gold rings, which is more prone to scratching, especially if you have a manual job that will expose your ring to damage.
It will take us approximately 2-4 weeks to hand-finish customised platinum wedding rings. You'll be notified once they're ready for dispatch and we'll arrange free delivery to your door.
Absolutely. Your platinum and diamond wedding ring will come with a certificate confirming the authenticity of the diamonds and detailing the specifications such as carat, clarity and cut. This certification is conducted by impartial, expert gemmologists or diamond laboratories. Keep your certificate safe, as this can provide invaluable security in the event of loss or damage.
You can find out more about the 4 Cs of diamonds and how they influence look and value in our comprehensive diamond guide.
We offer complimentary resizing up or down 1-2 sizes within 30 days of you receiving your rings. Larger alterations will incur a charge. While plain platinum wedding bands can usually be resized without issues, diamond rings can present challenges because of the intricacy of the designs. In some cases, rings must be remade rather than resized.
We recommend contacting us for help with sizing before confirming your order or visiting your nearest showroom to try on different styles and sizes in person. We also have a ring size guide with expert tips for getting it right first time.
We offer flexible credit options with V12 and Klarna if you want to spread the cost of your platinum wedding rings, with a minimum deposit requirement of 10%. T&Cs apply.

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