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Learn more about Klarna

Pay now

Pay directly when placing your order. No credit card number, no extra passwords, no worries.

pay later

Only pay for what you like. Review your order first and then decide what you want to keep.

Pay in installments

Pay your orders in installments and at your own pace. You decide how much you want to pay monthly.

General

What is Klarna?

Klarna is one of the leading payment providers in Europe and a licensed bank that is fundamentally changing the payment experience for buyers and sellers. The company, founded in Sweden in 2005, enables online shoppers to handle outstanding payments immediately, later or in installments quickly, easily and securely. Klarna works with more than 130,000 retailers such as Asos, Spotify, MediaMarkt and Deutsche Bahn and currently employs more than 2,500 people in 14 countries. In 2014 Klarna took over Sofort GmbH; In 2017, Billpay GmbH was acquired. The company's investors include; Sequoia Capital, Bestseller Group, Atomico, VISA and Permira. More information can be found atwww.klarna.gb

Is it safe to shop online with Klarna?

Definitely! Shopping online couldn't be more secure than with Klarna. In a store, you can always touch and check the goods you want to buy before paying for them. We believe that online shopping should be no different. That's why Klarna purchase on account gives you the opportunity to check your goods first and pay later.

Our goal is to make shopping easier and safer - smooth. That is why we take drastic measures to protect you as a buyer against fraud and unreliable online retailers. Whenever you see the Klarna logo in an online store, you can be sure that the store is trustworthy and meets our strict requirements.

Klarna is also certified by TÜV Saarland and Trusted Shops. Certificates give you as a consumer positive indications of the quality of the services and products. The associations registered under "the TÜV" are known worldwide and the certificates promote the highest international reputation. TÜV Saarland has concentrated on customer-oriented services outside the traditional official fields of activity. Every year, TÜV Saarland ensures that our business model is serious and that Klarna offers secure payment methods through a detailed investigation.

Klarna has been a “Trusted Shops Authorized Partner” since 2011 and as an “authorized partner”, Klarna's processes are perfectly adapted to the Trusted Shops quality criteria. The Trusted Shops quality criteria are based on national and European laws that are important for online shopping. They take into account the current judgments and requirements of consumer protection organizations or go even further. Read more about the Trusted Shops seal of approval here.

In addition, Klarna Buyer Protection protects you with every purchase from Klarna. This is an agreement between you and Klarna that allows you to shop online safely. To ensure that the Buyer Protection Directive applies, you as a consumer must make the purchase from an entrepreneur. Please note that the Buyer Protection Directive only applies to payments made with Sofort if it is expressly stated on the payment method selection page in the merchant's online store.

I have more questions about my payment. Can I speak to someone from Klarna?

Yes of course! You can chat with us in the app at any time or call us on 0221 669 501 10

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Certification

  • GIA Diamonds Certification THE GEMOLOGICAL INSTITUTE
    OF AMERICA (GIA)
  • IGI Diamonds Certification THE INTERNATIONAL
    GEMOLOGICAL INSTITUTE (IGI)
  • EGL Diamonds Certification MUTLISTONE JEWELLERY
    CERTIFICATE - EGL
  • Diamonds Factory Diamond Certification DIAMONDS FACTORY
    CERTIFICATE

At Diamonds Factory confidence and credibility is important to us, and our 50,000+ loyal customers seem to agree, therefore we provide diamond certification for every diamond that we sell.

A diamond certification is an impartial summary of the authenticity of a diamond and the specifications such as carat, clarity and cut etc, carried out by expert gemologists or diamond laboratories. This document is important as it provides the buyer with reassurance that the diamond is as described by the seller.

Keep your document in a safe place as this provides security in the case of loss, trade or resale. Whenever the diamond may leave your possession (for example, to be cleaned) it is a good idea to remind the party taking possession of the diamond that you have a certificate. This should remove any temptation of third-party fraud.

Diamonds Factory: Free of charge and issued by our in-house gemologist. This certificate displays carat weight, colour, clarity of the diamonds, design number and diamond shapes (multi-stone options).

EGL - (European Gemological Laboratory) A third party option who are one of the few laboratories to group grade jewellery products, for example, our multi-stone products such as Tennis bracelets and Eternity Rings.

IGI (International Gemological Institute) and GIA (Gemological Institute of America) - World-renowned independent labs who are considered to be the strictest in the industry. Certificates will display carat weight, colour, clarity, diamond shape, cut, polish, symmetry, fluorescence levels, types of inclusions and certificate number.

 

Keep your certificate in a safe place. It provides invaluable security in the case of loss (helping to establish the quality and size of diamond required for equitable replacement), trade, or resale. Whenever the diamond must leave your possession (for example, to be cleaned), always let the party taking possession know you have a certificate. Knowing you can positively identify your diamond removes any temptation on the part of the third party to commit fraud (such as switching the diamond for one of lower quality).

@diamondsfactoryworld