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Learn more about Klarna

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Pay directly when placing your order. No credit card number, no extra passwords, no worries.

pay later

Only pay for what you like. Review your order first and then decide what you want to keep.

Pay in installments

Pay your orders in installments and at your own pace. You decide how much you want to pay monthly.

General

What is Klarna?

Klarna is one of the leading payment providers in Europe and a licensed bank that is fundamentally changing the payment experience for buyers and sellers. The company, founded in Sweden in 2005, enables online shoppers to handle outstanding payments immediately, later or in installments quickly, easily and securely. Klarna works with more than 130,000 retailers such as Asos, Spotify, MediaMarkt and Deutsche Bahn and currently employs more than 2,500 people in 14 countries. In 2014 Klarna took over Sofort GmbH; In 2017, Billpay GmbH was acquired. The company's investors include; Sequoia Capital, Bestseller Group, Atomico, VISA and Permira. More information can be found atwww.klarna.gb

Is it safe to shop online with Klarna?

Definitely! Shopping online couldn't be more secure than with Klarna. In a store, you can always touch and check the goods you want to buy before paying for them. We believe that online shopping should be no different. That's why Klarna purchase on account gives you the opportunity to check your goods first and pay later.

Our goal is to make shopping easier and safer - smooth. That is why we take drastic measures to protect you as a buyer against fraud and unreliable online retailers. Whenever you see the Klarna logo in an online store, you can be sure that the store is trustworthy and meets our strict requirements.

Klarna is also certified by TÜV Saarland and Trusted Shops. Certificates give you as a consumer positive indications of the quality of the services and products. The associations registered under "the TÜV" are known worldwide and the certificates promote the highest international reputation. TÜV Saarland has concentrated on customer-oriented services outside the traditional official fields of activity. Every year, TÜV Saarland ensures that our business model is serious and that Klarna offers secure payment methods through a detailed investigation.

Klarna has been a “Trusted Shops Authorized Partner” since 2011 and as an “authorized partner”, Klarna's processes are perfectly adapted to the Trusted Shops quality criteria. The Trusted Shops quality criteria are based on national and European laws that are important for online shopping. They take into account the current judgments and requirements of consumer protection organizations or go even further. Read more about the Trusted Shops seal of approval here.

In addition, Klarna Buyer Protection protects you with every purchase from Klarna. This is an agreement between you and Klarna that allows you to shop online safely. To ensure that the Buyer Protection Directive applies, you as a consumer must make the purchase from an entrepreneur. Please note that the Buyer Protection Directive only applies to payments made with Sofort if it is expressly stated on the payment method selection page in the merchant's online store.

I have more questions about my payment. Can I speak to someone from Klarna?

Yes of course! You can chat with us in the app at any time or call us on 0221 669 501 10

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Gold Guide

There are two very important issues that must be considered when purchasing a piece of jewellery made from gold.

One Needs To Consider:

Carat (commonly abbreviated kt to k) is one of the most important things to consider when choosing that special piece of gold jewellery. It refers to the percentage of gold that has been mixed with the metal (the type of metal used is determined by the desired colour of the gold).

Gold purity and value

Carat measures the proportion of pure gold mixed with another metal alloy, this means that if the gold purity is higher, the value therefore is too.

For example, an 18kt piece of gold jewellery will always be worth more than a 14kt piece of gold jewellery and this does not change, whether you are choosing between white gold, yellow gold or rose gold.

  •  9k gold

    9kt gold denotes 37.5% gold purity. It is the minimum standard used to create gold jewellery in the UK, such as durable metal rings and strong necklace chains.
    9kt gold features a 9kt stamp or the numbers 375, somewhere on the jewellery.

  •  14k gold

    This carat of gold denotes 58.5% purity, immediately increasing its value and making it a popular choice for those looking for a longer lasting piece of jewellery.
    Look for 14kt to be stamped on the gold or the numbers 585.

  •  18k gold

    18kt gold denotes 75.0% purity and is used mainly for fine jewellery. Look out for the numbers 750 or the 18kt stamp.

  •  22k gold

    22kt gold features 91.7% gold purity, making it an expensive metal and very soft. Therefore, it is mainly used for plain gold jewellery.
    The numbers 917 and stamp 22kt indicate the purity of this gold.

  •  24k gold

    This is the highest carat gold, denoting 100% gold purity. It cannot be used for jewellery because it is too soft to work with.

The colour options for the gold do vary. The most popular gold colour is White Gold, followed by Yellow Gold. The difference in colour between Yellow Gold and White Gold is determined by the metals used in the alloy mix.

  •  Yellow Gold

    Yellow Gold is made by mixing pure gold with alloy metals such as copper and zinc.

  •  White Gold

    White Gold is made by mixing pure gold with some white metals such as silver and palladium.
    White Gold is essentially Yellow Gold that has been mixed with other metal to whiten it, but it does not become completely
    white, it remains off white or cream white. It is often plated with rhodium, which in time wears off so regular re-plating
    is often required to maintain its whiteness.

  •  Rose Gold

    Rose Gold is made by mixing pure gold with copper.

  •  Combination colours

    Jewellery can also be made using a combination of different gold colours. These jewellery items are sometimes called two-tone or multi-coloured gold

Get In Touch

If you'd like to find out more about which gold we recommend for different types of jewellery, please get in touch with our Customer Care Team, on 0207 138 3672 0207 138 3672 or enter into a Live Chat

@diamondsfactoryworld